Ow, that hurt!
Yipe! As many of you noticed, Panbo went off the air—”Forbidden.…You don’t have permission to access / on this server.” etc.—last Saturday. I will not bore you with the gruesome details, but it was actually my hosting service that shut Panbo down, without warning or even a “suspend notice” until 24 hours after the fact. It seems that the old spam comment issues were still affecting server CPU usage, though totally without my knowledge. The two+ day getting-it-fixed saga featured horrendously slow support response, misinformation, and hours on hold being serenaded by a looping schlock rock tape. I remained polite, but my inner very angry customer really wants to express himself!
However, just to be on the safe side, I will not name the offending host service until Panbo has a new one. This incident really brought home to me how much I value and enjoy this blogging part of my work life, and I’m more fired up than ever to improve the site…stability included! But first I have to catch up on work, and get ready for Miami. Back to business!
I’m so glad you’re back! During the downtime I realized how addicted I am to reading your blog. It makes life more bearable during the winter here in the north reading about all the wonderful gadgetry on your site. Thank you so much for keeping it up!
We had some similar issues here. We went with Steadfast Networks. They were a little more $ than our last host but the service is stellar – 24/7 you can get someone on the phone. And their reliability is written up as one of the best. So for so good for us. You may want to have a look. http://steadfast.net/
glad you’re back!