Radian IOT Delivers The Marine Industry’s First Conversational Intelligence Platform with the Debut of Radian 2.0 Enhanced with AI 

Waukesha, WI – Radian IoT, Inc., innovator in using GPS and boat configuration data to deliver real-time predictive analytics to dealers, manufacturers, and their consumers, announced today the launch of Radian 2.0, powered by AI. The newest Radian technology delivers the marine industry’s first conversational intelligence platform.

Radian AI allows all users — consumers, dealers and OEMs alike — on the platform or in the mobile app to ask any question about a specific boat and receive instant, accurate answers and feedback. The system is powered by Radian’s award-winning structured asset taxonomy and ontology, which understands each and every boat model’s components, configurations and systems. When asked a question, Radian’s new AI interface seamlessly pulls from OEM manuals, wiring diagrams, rigging drawings and various training videos to generate clear, role-appropriate guidance, which will transform customer support, accelerate dealer service and give OEMs a scalable knowledge engine to create a unified, intelligent experience across a vessel’s entire lifecycle.

“Unlike the automotive industry, the marine industry has never had a digital knowledge network,” said Joe Czarnecky, Radian CEO. “Radian 2.0 changes that. This industry-first technology will give users a platform that can truly understand a boat and communicate about it intelligently and eliminate a number of frustrations for owners, dealers and OEMs alike.”

Radian’s AI begins with a deep understanding of the vessel itself. Every connected boat is automatically mapped to Radian’s taxonomy and ontology from bow to stern, down to the subassembly level. With this foundation, the AI interface becomes the expert on that exact boat, not just an overall model. With different levels for boat owners, dealers and OEMs, Radian’s AI can provide answers to ensure customers and dealers alike receive consistent and accurate answers in support.

For boat owners, users can ask the Radian app anything about their vessel, from operation to troubleshooting and maintenance, or safety and setup, and receive instant, accurate guidance. On the business side, dealers gain an AI assistant that can diagnose common issues even before a customer’s boat arrives, as well as provide wiring and rigging diagrams, and service procedures instantly, reducing the time spent diagnosing and searching manuals. Furthermore, marine OEMs can use the unified AI layer to centralize access to manuals and other service documentation to ensure both customers and dealers receive the support they need for their exact scenario.

For more information on Radian IoT, Inc. and its full line of capabilities, visit radianiot.com or request a demo by emailing Radian Founder/President Scott Crutchfield at [email protected].

About Radian:
Radian’s mission is to provide enterprises with the most powerful data in the Marine, Powersports, RV, LSV & Vehicle Trailer industries. Unlike aftermarket approaches, Radian devices are attached during the manufacturing process or prior to consumer delivery to turn assets into data generators thereby delivering data-driven intelligence. Radian leverages real-time asset and sensor data to provide supply chain optimization, intelligent logistics and asset management solutions through big data & predictive analytics. Radian provides an agile and comprehensive, SaaS platform for manufacturers, their dealers and consumers, bringing everyone together to deliver outstanding customer satisfaction. radianiot.com